Frequently Asked Questions

How do I know if my order is placed?

Once you place an order on the website, you'll shortly receive a email confirmation that the order has been paid and placed.
When can I come and get my order?

Once you receive an email that your order is ready for pick up, please pop by anytime during our open hours. ( Open 7 days a week- 8:00 am - 10:00 pm). Please pick up your order within this week.
I did not get the right order, what do I do?"

You can give us a call at 709-753-1919 or come to 330 Lemarchant Rd and the staff will take care of any concerns that you have.
How do I become a vendor?

Please find the vendor tab and fill out all the fields.
When is shipping available?

We are actively in the process of sorting out our shipping details. It will be coming soon!
Do you have gift cards?

We do! Our gift cards are physical cards. so if you order one online, you would need to pick up the card in-store. We did offer online gift cards, but due to complications, we do not offer them anymore.
One of the items I ordered was out of stock.

If one of your items is out of stock, we can either refund that item or substitute it for something else.
Do you offer custom baskets?

Yes, we do! You can order a custom basket via the basket section of our website or chat with an employee via email or phone to arrange it.

Join The U.M Club!